The Knox Portal and our other online portals can be accessed at

How to access the Portal

You may only access the Portal if you are a current staff member, student or parent at Knox. An individual login and account has been setup for each parent.

Your username is made up of your parent code followed by the letter ‘f’ for father, ‘m’ for mother or ‘g’ for guardian (where applicable). So if your parent code is SMITH01, the father’s username would be SMITH01F.

Your password is the same as your Bpay reference number. You can find this on your school fees statement and is usually a five digit number. Enter this number for your password exactly as it appears on your statement. Once you have entered your username and password, press enter or click the 'Log On' button.

Which browser should I use?

The best browser software to use is Microsoft Internet Explorer 10, Google Chrome v39 or Safari v5.

What if I need help?

If you are having trouble logging in, please contact:

  • Prep parents - Administration Office for the Prep School
  • Senior School parents - The Student Administration Officer for your son’s year group

If they cannot solve the problem, they will pass on a message to the Knox IT Helpdesk who will get in touch with you.

Further Reading Suggestions

Communications and Publications: Read our publications, including our bi-annual magazine, The Thistle.


The Knoxonian: See recent editions of our weekly newsletter for parents.